Returns & Exchanges. 

We do not provide refunds or exchanges on items if you simply change you mind.

We will gladly refund, exchange or provide store credit if the product you receive is faulty, has been grossly misrepresented or damaged whilst in transit provided you do the following: 

• you must notify us of the problem immediately via email/phone within 14days of receipt of items..

We will not issue refunds, exchanges or store credits until the item is returned to us.  

Returns will not be accepted if the above timeline is not met.

Returned goods are sent back at your cost, any refunds authorised will not include postage costs, and will incur a 10% restocking fee.  Damaged goods are the only exception, in which case you can simply scan and email a photo of the goods and we will either provide a refund or replacement. 

We will not provide refunds if returned items are damaged in the post when you return them.  We strongly suggest a padded bag, bubble wrap and insurance be utilised.